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Business Coaching -Frequently Asked Questions [FAQ]                       In Australia Phone 0403 365 855
If you have a question you'd like to ask that is not answered here, or would like to speak with me, send me a message and I'll get back to you as soon as I can.  Or pick up the phone and call me on the number above!

Can I get help one-on-one with my business?

Yes, one-on-one services are available for business owners to get help with those areas of their business they would like to change or improve. For those business owners who are not yet ready for one-on-one coaching, other methods are available to get the help you need.

 [If you are calling from the US the number to call is 

61+  403 365855]

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Do you only work with bigger businesses?

No, businesses of all sizes can get help. We have specialists in businesses ranging from start-ups to large businesses, and also corporate clients.

 

I have a large client base and I don't really know how to make the most of it. Is there anything I can do?

Yes there is a lot that you can do to grow the profits within your business and improve your relationships with your existing clients. Many businesses fail to leverage the intellectual property and other valuable assets within the business. Yet the reality is, that it is much easier to sell to someone who has already placed their trust in a business, than someone new. 

We have programs designed to activate additional business and income streams within a practice - and develop your relationship with clients, and become more valuable to clients at the same time. The bottom line? If you don't have an effective and customer-focused system for marketing within your client-base, you are simply leaving money on the table, in your business.

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Great books, and audio books - get help achieving your goals. Make Your Selection:
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What about business planning? Is it really necessary?

Business planning can take many forms. Many business plans are generated for the purpose of obtaining finance, and as a tool to help you develop your business, can be less than useless! On the other hand, a well constructed business plan should articulate your clear vision of where you want to drive the business, and accommodate all the steps you need to get you there.

Whether you need a full-blown extensive business plan or a more streamlined version to get you want to go, will depend on the business, the structure and the goals that you have in mind to reach. Either way, it is vital for the health of a business, to have a very clear idea of where you want to end up, and what to do to achieve it. The method to use that is going to work best for you will depend on how you process information, and what works for you. For that reason, we like to tailor solutions for the individual business owner. A good business plan is not only a document, it is a testament to the business you want to create, the values that pertain to the business and is a vehicle to allow staff and customers to understand and participate in that Vision.

 

I live in the country. Is there a way that I can get help from your services?

Yes! Many businesses are located away from the metropolitan centres, and we definitely want to make 'city solutions' available for business owners living in the country. Remote services are available, contact us for details, with a brief outline of your situation and we will respond as soon as possible.

 

I don't live in Australia...can you help me too?

Yes, we can. Just send an email with your current situation and location and we will contact you as soon as practicable.  If you are in the US you may find this preferable, because the differences in time zones mean that you can attend to your coaching outside of your normal business hours, so that your workday is not interrupted.

 

I am working with small businesses, but I don't seem to be making the progress in developing my business that I would like. Can you help me?

Helping business advisors to grow and develop their businesses is one of our strengths. Contact us with your situation and an outline of those areas you'd like to address.

 

I have a retail business. Can you help me too?

Retail shares many of the same issues as other businesses, but some that are unique to retailing. We can help with retail businesses too, no matter if it is from articulating and implementing your vision, increasing profitability in the business, streamlining and setting up business systems, building customer retention and reactivation programs, or addressing issues on the shop floor and staffing.

 

I am an accountant. Can you help me help my clients?

Yes! We have special programs for accountants who want to improve their business and profitabity through streamlining operations, and procedures and adding value for clients. Additionally, we provide services that accountants can make available to clients in areas outside their expertise, but are valuable to clients in development and increase focus and profits. Very often this may lead to additional services that the clients may require from the referring accountant.

 

I have franchised my business, and as a franchisor, I have a team that I want to help succeed in their franchise businesses in their local territory. Can you help me help them?

Yes, we can work with you to tailor programs to suit, which incorporate your processes and expands the outlook of franchisees. A problem for many franchisors, can be getting their new franchisees to fully understand that are not business owners - not employees! Switching that attitude can be a vital element to making a success of their new business. This is important for both the franchisee and the franchisor, since success breeds more success, and confirms the value of the product and means more franchises to sell.

 

I run a small business but would like to get my business known on the internet. Can you help me with making my business selling online?

Yes! We love working with business owners who want to take their business to the next level and getting online is a great way to build a 'bricks and mortar' business. It is a big learning curve and unfortunately there is a lot of misinformation out there! We can help you build your marketing plan to incorporate the elements that relate to your online presence on the internet and help you with planning your social media action plan too.

 

I have heard that social media is the new thing to know about for business. Is this something that I should be thinking about too?

Yes social media can be an important part of your overall marketing and sales development plan. There are some rules around etiquette that are worth understanding before jumping in and learning the hard way! We can help you with planning your social media implementation and integrating that with your branding and overall vision for the business. and your marketing plan.  Workshops available.

 

I am wondering how to find out how to know how much my business is worth. Is there a way to do this and should I get help with this? Does it really matter if I am not selling right away?

Understanding the current value of your business - and why it is worth what it is worth right now, can be important in driving your business to the level that you desire it to be producing for you now, and as a valuable asset come the time you want to sell. We have resources for business buyers and business sellers to understand how to value their business and prepare a business for sale, and how to approach buying a business. Contact us if you are interested in a business valuation.

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